Make every customer feel loved ❤️
Slack is already your internal communication backbone and employees your best asset.
We bring customers conversations right in your Slack so all employees can answer in a snap and deliver exceptional support without switching between applications.Discover how to do support in Slack
Your customers all have their favorite communication channels. You have the old school phone and email aficionado; the text addict smartphone users, the chat prone live-chat users and the social media enthusiasts who like Twitter and Facebook for their instant communications.
However your customers like to communicate with you, we direct every external communication channel to Slack.
Deal with inbound ticket requests in Slack — live chat, email, phone, SMS, social media.