Live chat in Slack for SMBs!

Make every customer feel loved ❤️

Your Customers

You

Talkus turns Slack into a simple help desk platform. Get all the necessary tools to provide awesome experiences to your clients: live chat, phone, text, emails and social media, knowledge base.

Empower all employees to become customer success heroes

Slack is already your internal communication backbone and employees your best asset.

We bring customers conversations right in your Slack so all employees can answer in a snap and deliver exceptional support without switching between applications.

Discover how to do support in Slack

Nobody puts a customer in a corner

Your customers all have their favorite communication channels. You have the old school phone and email aficionado; the text addict smartphone users, the chat prone live-chat users and the social media enthusiasts who like Twitter and Facebook for their instant communications.

However your customers like to communicate with you, we direct every external communication channel to Slack.

Deal with inbound ticket requests in Slack — live chat, email, phone, SMS, social media.

Highly Customizable:

Change all sentences with your own to reflect your brand voice and tone
Edit the layout of the live chat widget
Add custom communication channels.
Create your own commands and buttons.

Trusted by awesome clients

What people are saying about Talkus

"We have tried every Slack live chat tool that we've been able to come across, and Talkus is by far the best."

Carl Nasal

Camna, LLC

"We wanted to let our customers feel that they had our support and attention. We also wanted to close the sale in the peak moment of interest. We identified Talkus, and decided to deploy it when we realized it was so well integrated with Slack."

Jonathan Levi

BecomeASuperLearner

"Talkus is embedded in our product. We have used Talkus’ API to feed important customer’s information into Talkus. So when a customer puts through a request, we immediately see what’s going on."